GREETINGS FROM DEWAN CONSULTANTS PVT LTD !!!
We have an Excellent Opportunity for Top International Restaurant in UAE
Position Required- Restaurant Manager
No of Vacancies - 25
Should have minimum 5 to 10 years experience in relevant field.
Should have excellent Communication skills in English.
Should have pleasant personality & mannerism.
Age limit: 25 to 40 years.
Principle Responsibilities & Position Purpose: The Restaurant Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RM is responsible and accountable for all of the business activities, specially to:
Provide a superior and memorable experience for all guests.
Achieve sales goals
Control expenses to budget or better,
Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
Positions directly reporting to this position:
Area / Operations Manager
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Must be able to work a minimum of 54 hours per week. Must be available to work a flexible shift including weekends.
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Basic computer skills.
Knowledge of profit and loss statements
Ability to implement policies and procedures.
Skilled in developing employees by coaching, counseling, and building strong work habits.
Continuously working to improve customer satisfaction.
Knowledge of recruiting and interviewing potential team members.
Ability to supervise others.
Manage conflict resolution.
Create and maintain a positive work environment.
Creates an in-store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Assists and resolves all guest complaints in-person or by phone. Apply the listen, apologize, satisfy and thank model to all guest complaints.
Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
Directs and conducts regular training with team members.
Provides regular feedback to all team members and identifies areas for improvement.
Works with direct reports to cross-train and assist in the development of new skills.
Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
EDUCATION:Bachelors degree in relevant field
Kindly drop your cv on firstname.lastname@example.org
Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Food & Beverage
Role: Restaurant Manager
Employment Type: Full Time, Permanent